Interact with AI
Priyanka Nayak
Product Designer
Designer based in the United States.
I have experience designing user-centered digital products across EdTech, FinTech, HealthTech, and e-Governance platforms.
I work across the full product lifecycle from discovery and user research to prototyping, usability testing, and implementation, translating complex technical and business problems into intuitive, inclusive, and scalable experiences.
My expertise includes interaction design, design systems engineering, accessibility (WCAG 2.1), and AI-assisted adaptive learning experiences. I collaborate closely with engineering teams to bridge design and implementation, ensuring ideas scale in production.
Outside of product work, I mentor aspiring designers, contribute to UX education, and explore emerging patterns in AI-driven experience design.
When I am not designing…
Tools
Figma
Framer
Webflow
Slack
ChatGPT
Visual Studio Code
Experience
Experience Architect II
NextEra Energy Inc
Mar 2026 - Present
Led experience design for AI-assisted power plant commissioning, simplifying complex, multi-step technical procedures into guided screens field teams could complete without slowing down.
Moved an 87% manual-review workload toward near-full automation by designing an AI review agent inside SAP Fiori with confidence indicators and a human override.
Mapped the current-state commissioning workflow with engineering and operations experts to find the manual, error-prone steps AI could take over, then prototyped in Figma Make and Claude Code, cutting front-end turnaround 35%.
Designed parts visibility for wind and solar power plants and a Salesforce landowner portal projected to save ~$150K a year in support.
Product Designer
IpserLab
Feb 2025 - Feb 2026
Led design as the sole designer across web and mobile, simplifying an analytics dashboard and a quiz platform into flows people could complete on any screen size.
Increased daily active users 10% and task completion efficiency 20% by iterating on flows against usability testing and usage data.
Applied task analysis, focus groups, and hybrid card sorting, and worked in the production React front end through release.
Product- UX Designer
Johnson Controls
Jan 2024 - Aug 2024
Led the One Security Platform, unifying 5+ legacy security systems into one map-centric command center built for operators responding to live security incidents.
Delivered a 40% drop in operator search time and $1M+ in projected annual savings by designing progressive disclosure for maps with 10,000+ sensors.
Researched operators inside a live security operations center and reviewed agency Craft's designs; my GenSight copilot placed 1st runner-up at the JCI Techathon.
Research Assistant
Khoury College of Computer Science
Sep 2023 - Dec 2023
Led a study of where student engagement broke down in the university learning management system, mapping design practices across its whole stakeholder network.
Informed which features got built by turning findings from 60 participants into high-fidelity prototypes presented to faculty.
Conducted interviews, surveys, usability testing, heuristic evaluation, and A/B tests.
Senior UX Designer
Xelpmoc Design and Tech
Sep 2021 - Aug 2022
Led design system work at a technology consultancy, giving client teams one shared set of components instead of rebuilding the interface for every product.
Achieved a 20% drop in front-end implementation errors by integrating the design system with HTML and CSS.
Mentored 25+ designers through critique and set up a standardized usability evaluation framework.
UX Designer
Xelpmoc Design and Tech
Jun 2020 - Aug 2021
Led Mental Health Wallet as lead UX designer, turning mental health self-screening into an experience people could trust with sensitive results, and designed The Pencil and the Woovly purchase flow.
Delivered Mental Health Wallet at 95% HIPAA compliance readiness with 30% higher user satisfaction; The Pencil's marketing tools lifted feature adoption 60% in the pilot.
Surveyed 144 authors and ran 20+ stakeholder interviews, building personas, style guides, and component libraries.
Engineer
Digital Control Equipments
May 2016 - May 2017
Applied human-centered design and systems thinking to control-panel interfaces for plastic molding machines.
Decreased manufacturing errors 10% by redesigning layouts with clearer visual hierarchy and labeling.
Documented technical specifications for hardware-software integration, improving operator workflow and clarity.
Internship & Part- Time
Product Specialist
Eduwave AI
June 2025 - Dec 2025
Led a K-12 AI tutoring platform from 0 to 1 as founding designer, shaping adaptive learning for three very different users (children, parents, and teachers) and building the application myself.
Improved activation 4.2 points by designing avatar-led conversational onboarding, while the Magic Whiteboard averaged 18-minute sessions.
Facilitated participatory research with 8 students, 6 parents, and 4 teachers, testing Protopie prototypes under COPPA and FERPA and tracking adoption in Metabase and Google Analytics.
Teaching Assistant
Northeastern University
Sep 2024 - Dec 2024
Taught UX/UI, interaction design, and design systems to 200+ Computer Engineering graduate students across 7 divisions.
Graded 1,000+ assignments, guiding students through wireframing, user testing, and feedback synthesis.
Facilitated hands-on labs in Framer, Zeplin, and Anima.
UX Developer
Network18
Jan 2020 - Mar 2020
Built native Android features for a consumer media app, making content easier to find and to open straight from links.
Developed 10+ screens covering navigation, content discovery, and deep linking.
Prototyped speech-to-text input sent to a connected Bluetooth display as a feasibility study.
Education
Northeastern University
Master's Degree in Information Technology
2022 - 2024
Specialized in user research, interaction design, and design thinking.
NMIMS University
Master's Degree in Computer Application
Specialized in Human Computer Interaction, Business Visualization, Operations Research, Web Development and Project Management
University of Mumbai
Bachelor's Degree in Information Technology
Specialized in user research, interaction design, and design thinking.